Full review
Longer notes from the same comments we summarized above.
What people reported
The Reolink Video Doorbell WiFi is often praised for its clear 2K wide-angle video quality and the significant benefit of no required monthly subscription or cloud storage. Many users appreciate the ability to record 24/7, especially when integrated with a Network Video Recorder (NVR). Installation is generally reported as straightforward, with some owners successfully using their existing doorbell wiring and transformers, though an upgrade to a 16V transformer may be necessary for older setups. The included plug-in chime and power transformer (in some regions like the UK) allow for continuous 24/7 power without needing battery recharges. Two-way audio functionality is also a noted positive. It is often chosen by those looking to move away from Ring or similar subscription-based systems, favoring local, Home Assistant-friendly solutions with ONVIF compatibility.
Problems people mention
A recurring concern is the Reolink Video Doorbell WiFi's Wi-Fi performance, with some users reporting "sucks" and constant stream failures leading to device restarts. A significant problem cited by a few owners is corrupted video captures, rendering the recording feature useless. There are also reports of missing audio in playback on the Android app, despite two-way audio working via the desktop application. Some users desired a battery-powered option, noting that the WiFi version still requires wired power. One owner mentioned issues with notifications and quick response features on a POE version, which might extend to the WiFi model for similar functionality. Integration with specific NVR software like Synology Surveillance Station can be tricky, with certain "special event" detections like "Person Detect" not always carrying over. Customer support experiences were mixed, with one user reporting no response to multiple contacts.
Where owners disagree
While many found the setup easy, some users had trouble with direct Wi-Fi setup and needed to connect via Ethernet first to configure Wi-Fi. There's also a discrepancy regarding installation in Europe; one comment suggests the wired-only installation method doesn't suit houses with thick brick walls or lack of existing wiring, while a UK user received a transformer and found it easy to power 24/7. Quality comparisons are subjective, with one user finding it not as good as Google Nest, while another was highly satisfied after switching from Eufy.
Who it's for
The Reolink Video Doorbell WiFi is well-suited for users who prioritize local video storage and integration with NVR systems like Frigate or Synology, and who want to avoid recurring subscription fees. It's a strong option for those with existing wired doorbell setups who are comfortable with the installation or minor electrical upgrades. It appeals to tech-savvy individuals looking for more control over their home security system and who are willing to troubleshoot potential Wi-Fi or integration nuances.
