Full review
Longer notes from the same comments we summarized above.
What people reported
Owners generally appreciate the Eufy Video Doorbell E340's dual camera system and the package alert feature, which helps monitor deliveries. Some owners reported quick notification times and instant alerts when the doorbell button is pressed. The ability to toggle the status light in the app and adjustable motion detection settings (for humans, pets, or vehicles) are also noted. The doorbell can record locally even without a Homebase, offering a no-subscription model, and includes anti-theft features designed to prevent stolen units from being easily reset or reused.
Problems people mention
A significant number of owners report slow notification speeds and delays in loading live view, sometimes up to 8-10 seconds. Many are frustrated by the lack of pre-roll recording when the doorbell is wired, causing missed footage of initial motion. The video quality often disappoints, with comments pointing to low bitrate, high compression, and a 15 frames per second (FPS) rate, which some feel is inadequate for a modern doorbell camera. Functional problems included microphones failing after a couple of weeks, unclickable buttons in the live view interface, and night vision playback being too fast. Connectivity issues were also raised, with the E340 and Homebase 3 reportedly not being compatible with 5Ghz Wi-Fi, leading to connection difficulties. Some users in the UK also noted that features deteriorated after a few months and that customer service was unhelpful. The doorbell does not typically include a chime, and some noted physical theft vulnerability despite the anti-theft serial number registration.
Where owners disagree
While many users experienced notification delays and a lack of pre-roll, at least one owner reported an "almost instantaneous" detection rate even without a Homebase. There is also mixed feedback regarding the status light around the doorbell button; some state it lights up and can be controlled in the app, while others indicate this model specifically lacks the feature or wish it had it.
Who it's for
The Eufy Video Doorbell E340 could appeal to users looking for dual camera coverage and specific package detection without a recurring subscription fee. It's suitable for those who prioritize local recording capabilities and are comfortable with a device that might require some troubleshooting for connectivity or app performance. However, buyers should be aware of potential trade-offs in notification speed and video fluidity, and those relying on 5Ghz Wi-Fi or seeking robust wired pre-roll recording might find it falls short.
