Full review
Longer notes from the same comments we summarized above.
What people reported
Many owners find the Herman Miller Embody extremely comfortable and supportive, particularly for their backs. It's often described as "cradling" the back gently. The chair offers extensive adjustability, including lumbar support that can be positioned low enough for shorter, plus-size users, and adjustable seat depth. Owners appreciate that it accommodates various sitting styles, such as sitting cross-legged or with feet up. The armrests are highly articulate and can be moved out of the way, which is a plus for activities like playing guitar. Its base is noted for being firm and stable, giving users confidence that it won't tip over. A significant draw is the 12-year warranty and the company's reputation for excellent customer service, with some noting that the company will replace parts or even the entire chair.
Problems people mention
The high price is the most frequent complaint, with many questioning the value of a chair costing upwards of $2,000 USD. A recurring criticism is the absence of a built-in headrest, which often leads owners to purchase aftermarket solutions like the Atlas Headrest. Some owners report issues with creaks, squeaks, and other noises, suggesting potential engineering flaws that are "unfitting the price tag." While generally comfortable, some find the seat's padding to be thin, occasionally leading to a sensation of feeling the internal plastic support structures. One user also noted the fabric loosening over time. A few owners mention the chair feeling "claustrophobic" or too stiff for larger users, or causing them back pain over long-term use, contrary to its ergonomic claims. The armrests are not 4D, which some users expect at this price point.
Where owners disagree
Opinions vary significantly on the overall comfort of the seat. Some find it perfectly comfortable and supportive, while others describe it as merely "okay" or not feeling like a premium chair for its price. The need for a headrest is a point of contention; some believe "the best chairs do not actually require a headrest," while many others find its absence a major drawback for reclining or lounging. Some users experienced back pain with the Embody, while many others found it to be the solution to their discomfort from previous chairs.
Who it's for
The Herman Miller Embody is suitable for individuals seeking a highly adjustable ergonomic chair that can adapt to diverse sitting postures and provide significant back support. It is particularly appealing to those who prioritize a long warranty and robust customer service and are willing to invest a premium for these benefits. It may be a good fit for users who do not rely on a headrest for comfort, or who are prepared to purchase one separately.
