Full review
Longer notes from the same comments we summarized above.
What people reported
Owners frequently describe the Haworth Fern as exceptionally comfortable, often calling it the "most comfortable by far" when compared to other high-end chairs like the Herman Miller Embody, Aeron, and Steelcase Leap v2. Many found it "super comfortable" and some claimed it "wipes the floor with Embody" even in its basic configuration. The chair is generally perceived as sturdy. The Digital Knit option is noted for being "a lot more cushy," though it might be less breathable than mesh. Some users found the headrest provided good neck support when leaning back.
Problems people mention
A significant recurring issue involves the headrest, particularly for taller individuals. Some users 6'0" or taller found aftermarket Atlas headrests did not go low enough, becoming unusable when reclined. For others (e.g., 6'2", 187 cm), the integrated headrest or upper backrest curve forced an awkward posture, leading to neck and back pain. The high price is a frequent concern, with comments stating it's "expensive," not for a "normal everyday person," and that customizing it makes it as costly as a Herman Miller. In Europe, the warranty is noted as a shorter 5 years, which some find "pretty bad" given the price point.
Where owners disagree
While many find the Fern superior in comfort to chairs like the Embody and Aeron, at least one owner who currently uses a Mirra 2 found that the Fern "just does not measure up to a Herman Miller" and returned it. The headrest is also a point of contention, with some finding it excellent for neck support when leaning back, while others experience discomfort or lack of support, especially if the chair's design clashes with their height.
Who it's for
The Haworth Fern is a strong contender for those seeking premium comfort in an office chair and are willing to invest in a high-end product. It is especially well-suited for users who prioritize a soft, adaptable feel over a rigid, posture-forcing chair. Buyers should carefully consider the headrest option and try the chair if possible, especially if they are taller, to ensure proper fit and avoid potential neck or back discomfort.
