Full review
Longer notes from the same comments we summarized above.
What people reported
Owners frequently commend the Level Lock+ for its minimalist design that blends seamlessly into the door, avoiding the bulky appearance of other smart locks. A major highlight is its Apple Home Key compatibility, which allows users to unlock their doors quickly by simply tapping an iPhone or Apple Watch using Express Mode. Many found installation and setup to be quick and simple, including integrating it with Apple Wallet. Features like Siri voice commands and auto-lock settings are also appreciated for convenience. The lock can be rekeyed, and some reports confirm its high security rating, noting it's robust against physical attacks.
Problems people mention
A common complaint among owners is the lack of Thread compatibility, with many finding Bluetooth to be slow and requiring close proximity. Remote access is not built-in and requires an Apple Home Hub to function. Some users reported reliability issues, including the lock jamming too often or the contactless cards not consistently working. The absence of a physical key code panel is also a significant drawback for families who prefer alternative entry methods without a phone or watch. Some owners wished for better battery life reporting, specifically a percentage or customizable alerts.
Where owners disagree
There is a noticeable disagreement regarding the lock's security. While some comments claim it is "easily broken into" with simple tools, others strongly refute this. An independent test cited by a user awarded the lock the highest security, strength, and durability rating for a residential door lock, even noting it withstood sledgehammer attacks. This suggests that while some perceive a weakness, expert testing indicates high physical resistance. Some also found the price to be "not worth the cost," while others found the convenience of Home Key justified the investment despite the connectivity trade-offs.
Who it's for
The Level Lock+ is best suited for Apple ecosystem users who prioritize a discreet smart lock design and value the convenience of Apple Home Key. It's ideal for those willing to rely primarily on their iPhone or Apple Watch for entry and who already have or plan to acquire an Apple Home Hub for remote access. This lock is less suitable for users who require a physical keypad, prefer faster Thread connectivity, or do not have other Apple smart home devices.
