Full review
Longer notes from the same comments we summarized above.
What people reported
Owners frequently highlight the Homey Pro (2023)'s ease of use as a major advantage, especially when compared to the more technical demands of Home Assistant. Many appreciate its ability to make flows and automations simple, with one network engineer noting they value "simplicity and stuff 'just working'". The system is largely local-first, which owners see as a benefit for reliability and reducing dependency on the cloud. It supports a broad range of radio protocols including Zigbee, Z-Wave, Infrared, RF, and Thread, with apps built-in that work without internet. Some users found it effective for integrating various brands into Apple HomeKit and creating hybrid setups with Home Assistant, using Homey Pro to manage devices. The "advanced flows" feature is also noted for its power and ease of use once understood.
Problems people mention
A recurring concern is the high price point of the Homey Pro (2023), with many finding it significantly more expensive than they believe it's worth, particularly compared to open-source alternatives. Owners express strong reservations about its closed ecosystem, fearing that a proprietary system could become obsolete, much like an older Homey Pro model that one owner described as a "paperweight." The recent acquisition by LG also sparked concerns about potential cost-cutting measures impacting the "free cloud service." Device compatibility issues arose, with some reporting difficulties pairing Zigbee dimmers and certain Tuya switches, though some Aqara sensors worked well once paired. Other complaints include the lack of browser-based dashboards and limited Siri integration, primarily through shortcuts rather than full voice control.
Where owners disagree
There is a clear divide among owners regarding the trade-offs between Homey Pro's simplicity and Home Assistant's open-source nature. While many appreciate Homey Pro for its ease of use and time-saving aspects, a strong contingent values Home Assistant for its flexibility, lower cost, and the perceived longevity of an open-source platform. Some Home Assistant users see Homey Pro as a temporary solution, fearing its closed system might not endure as well as HA. Conversely, others find Home Assistant's complexity and frequent updates that break functionality too burdensome, making Homey Pro an attractive alternative for those who want things to "just work."
Who it's for
The Homey Pro (2023) is best suited for individuals who prioritize a simple, user-friendly smart home experience and are willing to pay a premium for convenience. It's ideal for those who want a robust hub that supports many protocols locally, without the deep technical knowledge or time commitment often required by platforms like Home Assistant. It may also appeal to users looking to integrate various devices into Apple HomeKit or create a hybrid system that offloads simpler automations to a reliable, easy-to-manage hub. However, budget-conscious buyers and those who value complete open-source control and long-term upgradeability might find Home Assistant a better fit.
