Full review
Longer notes from the same comments we summarized above.
What people reported
Owners reported that the Eufy Home Alarm System offers a lower annual subscription cost compared to some competitors, which is a significant value proposition. The system allows users to control the alarm volume, and some found that combining multiple HomeBase units (like a HomeBase 2 and HomeBase E) with outdoor camera alarms resulted in a very loud, effective siren. The keypad is estimated to have a good battery life, with one user reporting their cameras had 57% battery after 220+ days.
Problems people mention
A recurring concern is that the alarm volume is not loud enough from a single HomeBase, with one owner describing it as "sooooo quiet." Many users expressed significant security vulnerabilities, stating that cameras can be hacked and the entire system becomes non-functional if Wi-Fi or internet cables are cut. Some owners believe that a Wi-Fi security system is "worthless" against sophisticated tech criminals, and that hacked cameras can even be an advantage for intruders. A notable frustration is that Eufy does not offer keypads for individual purchase, forcing customers to buy them as part of a bundle even if they already own a HomeBase. Door sensors require a tight alignment, with a maximum gap of 1.5 inches, which can cause installation issues. Some users also reported difficulty communicating with Eufy to provide feedback or resolve issues.
Where owners disagree
The primary area of disagreement revolves around the effectiveness of the alarm's loudness. While many found a single HomeBase alarm insufficient, others achieved sufficient volume by linking multiple HomeBases or incorporating outdoor camera alarms into their setup. There were also questions about whether the HomeBase functions as a Wi-Fi extender or if the cameras form a mesh network, but definitive answers were scarce.
Who it's for
This system may be suitable for those seeking a more affordable security option with a competitive annual subscription fee. It could also appeal to users who are comfortable investing in multiple HomeBase units or integrating outdoor camera alarms to achieve a louder siren. However, potential buyers should be aware of the reported vulnerabilities to hacking and Wi-Fi dependence, and should consider these factors carefully.
