Full review
Longer notes from the same comments we summarized above.
What people reported
Owners consistently highlight the Dyson Supersonic's speed, noting it cuts drying time in half for many, even those with thick or long curly hair. This quick drying often leads to smoother, silkier hair with significantly less frizz. Many found their hair felt healthier, experiencing fewer split or damaged ends compared to using older hair dryers. Specific attachments, such as the concentrator and wide-tooth comb, were praised for their ability to straighten, add volume, or define curls. The dryer is also noted for its quiet operation.
Problems people mention
The most frequently cited concern is the product's high price, which some owners felt was excessive for a hair dryer. Durability emerged as a significant issue, with several reports of the dryer stopping working after 2 to 3 years of moderate use. When problems arose, Dyson's customer service was often described as unresponsive, unhelpful, and difficult to deal with, leaving owners frustrated. Some users also noted that not all of the dryer's attachments fit well into its storage case, raising concerns about potential scratching of the expensive device. A few owners expressed concern about a Prop 65 cancer warning associated with the product.
Where owners disagree
Opinions are mixed regarding the Dyson Supersonic's weight; some users found it lightweight and comfortable to use, while others felt it was heavier than expected. There's also a minor disagreement about the styling results, with a few comments indicating that the dryer can make hair feel "too soft and flat" or appear thinner, contrasting with the majority who experienced improved volume and texture.
Who it's for
The Dyson Supersonic is well-suited for individuals seeking fast drying times and salon-quality smooth, frizz-free results, especially those with dry, damaged, thick, curly, or fine hair. It appeals to users willing to invest a premium for advanced technology and who prioritize hair health benefits from reduced heat exposure. However, potential buyers should weigh the high cost against reported durability concerns and the experiences with customer support.
