Full review
Longer notes from the same comments we summarized above.
What we learned from owners
The Brita Hub Water Filter is a countertop unit that plugs into an outlet for instant filtration, making it a convenient option for many, including college dorms. Owners frequently highlight its strong filtration performance, backed by NSF/ANSI 42, 401, and 53 certifications. It's noted for significantly reducing a broad spectrum of substances, including chloramine (96.7%), chlorine (98.7%), microplastics (99.9%), lead (99.8%), mercury (96.4%), as well as various pharmaceuticals and VOCs. The unit is described as slimline, easy to use, and simple to maintain, with an easy-to-fill reservoir (available in 12-cup and 9-cup versions) and a light indicator to signal filter replacement. Filters are designed to last about six months or 120 gallons.
Common problems reported
While the filtration is praised, several operational issues have been reported. A recurring complaint is that the Brita Hub can be "loud as f" when running. Some users experienced water leaking from the back side or a constantly dripping faucet. There are also reports of malfunctions where the motor runs but no water comes out, and the "add water" light illuminates despite the reservoir being full. Additionally, owners mentioned problems with the filter indicator light, noting it sometimes doesn't reset after a new filter is installed or stays on when it shouldn't. A few users observed an "extra foul taste" from the water after the filter reached its expiration limit, worse than tap water, and one reported finding a worm-like object in the water, emphasizing the need for regular tank cleaning.
Where opinions differ
Some comments expressed a desire for the Brita Hub to also cool the water, as it dispenses at room temperature. The unit uses specific Brita Hub filters and is not compatible with standard Brita pitcher filters.
Should you buy it?
The Brita Hub offers impressive filtration capabilities for a wide range of contaminants, delivered in a sleek and generally easy-to-use countertop design. It's a good choice if you're looking for instant, well-filtered water without the bulk of a large dispenser. However, be aware of the potential for loud operation, possible leaks, or occasional malfunctions with water dispensing and the filter indicator. If you prioritize strong filtration and countertop convenience over absolute quietness or a cooled water option, and are prepared to address potential minor operational quirks, the Brita Hub could be a suitable addition to your home. If these potential issues are deal-breakers, you might consider other filtration options.
