Full review
Longer notes from the same comments we summarized above.
What people reported
The ZSA Moonlander Mark I is widely praised for its advanced programmability and ergonomic design. Many owners highlight the ability to customize key layouts using the Oryx configurator and QMK software, allowing them to remap keys, create custom layers, and assign functions like F-keys or a numpad to convenient locations. This level of customization helps address initial concerns about the reduced key count. Users also appreciate the split keyboard design and tenting options, which promote a more natural wrist and arm position, contributing to better posture. Some found that the ortholinear layout unexpectedly helped them adapt to alternative typing layouts like Dvorak, as it separated the new muscle memory from traditional QWERTY.
Problems people mention
A recurring concern among owners is the build quality, especially considering its price. Some described it as feeling "plastic" for a $365-400 keyboard. The design of the thumb cluster was another point of contention; while some found it comfortable, others, particularly those with smaller hands, found the angle or reach awkward. One owner reported that the advertised upward tilt for the thumb cluster on the ZSA website did not match the actual product's capability, which was later corrected by the company. The standard length of keys like Tab, Caps, and Shift was an issue for some, as they preferred distinct key sizes for tactile feedback. A few also noted that the stock keycaps felt "chalky and gritty" or the switches sounded "rattly," though the keyboard is hot-swappable, allowing for switch customization. One user disliked the fixed red accent buttons.
Where owners disagree
Opinions diverge significantly on the learning curve and overall usability. Many owners quickly resell their Moonlander after using it for only a few days or weeks, indicating that the ergonomic layout and ortholinear key arrangement weren't for them or required too much adaptation. Others, however, consider it a "game-changer" for their workflow and ergonomics, especially after investing time in customizing the layout. The initial perceived lack of a dedicated F-row or Escape key is a common point of frustration, though many experienced users emphasize that these functions are easily assigned to custom layers, making it a non-issue for those who embrace the programmability.
Who it's for
The ZSA Moonlander Mark I is best suited for touch typists and power users willing to invest time in learning a new typing paradigm and extensively customizing their keyboard layout. It's ideal for individuals prioritizing advanced ergonomics, improved posture, and a highly personalized typing experience. Those expecting a plug-and-play experience or who are unwilling to adapt to an ortholinear split layout may find it challenging.